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Deskside IT Pro — 2nd Line Support; Hybrid

Job in Exeter, Devon, EX2, England, UK
Listing for: Pennon Group Plc
Full Time position
Listed on 2026-07-28
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 30206 - 40860 GBP Yearly GBP 30206.00 40860.00 YEAR
Job Description & How to Apply Below
Position: Deskside IT Pro — 2nd Line Support (Hybrid)

South West Water, part of Pennon Group, is hiring a Deskside Analyst to deliver 2nd line IT support across the business. The role combines remote and on-site work within the IT Services team to maintain service reliability and user experience.

You will diagnose issues across hardware, software, networking and end-user computing, while following ITIL practices and leveraging ITSM platforms to manage incidents and requests.

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