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Digital Analytics & UX Lead - Data-Driven CX Architect
Job Description & How to Apply Below
South West Water Limited is seeking a Digital Analytics & UX Lead to own analytics strategy across customer-facing digital estates. You will drive engagement, adoption and satisfaction using data, insights and experimentation across multiple digital channels.
You will oversee measurement, dashboards and governance, translating complex data into clear recommendations for technical and non-technical audiences, and support CRO initiatives to enhance customer journeys.
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