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Service Operations Lead, 2nd Line IT & Apps; Hybrid

Job in Exeter, Devon, EX2, England, UK
Listing for: BT Group
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 GBP Yearly GBP 55000.00 75000.00 YEAR
Job Description & How to Apply Below

BT Group is seeking a seasoned 2nd Line and Applications Support lead to manage and develop a high-performing team at Devon & Cornwall Police HQ, Exeter. You will drive complex incident resolution, oversee a large application portfolio, and collaborate with internal teams, customers and suppliers to deliver reliable IT services.

The role requires strong ITIL knowledge, service improvement focus, and the ability to influence at senior levels within a fast-paced public sector environment.

As a Service Operations Lead, 2nd Line IT & Apps (Hybrid), you will play an important part at BT Group in Exeter, England, United Kingdom.

Join us at BT Group as our next Service Operations Lead, 2nd Line IT & Apps (Hybrid) in Exeter, England, United Kingdom.

We are currently recruiting a Service Operations Lead, 2nd Line IT & Apps (Hybrid) for our team in Exeter, England, United Kingdom.

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