Maintenance Operative

Exeter

Salary
: £28,500 per annum plus bonus – see benefits section for more details

Contract
:
Permanent, 42.5 hours per week

Working Hours
:
Monday – Friday 9am – 6pm (Flexibility may be offered).

Vita Student's next‑level apartment design offers a variety of studios to suit our students' lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. Our Maintenance Operative plays a critical function, ensuring the smooth running of operational building facilities. This is a customer‑facing environment where you will be responsible for maintaining Vita Student’s highest building standards.

• Respond to maintenance requests, promptly addressing student and staff reports of issues with plumbing, electrical, heating/cooling, lighting, furniture, and other equipment.
• Planned Preventative Maintenance (PPM).
• Conduct regular inspections of residence facilities to identify potential issues and perform scheduled maintenance tasks.
• General repairs, such as fixing minor issues like leaky plumbing, broken fixtures, damaged doors, and wall repairs.
• Perform minor tasks like replacing flooring, repairing furniture, and touch‑up painting & decorating.
• Ground works, maintaining the upkeep of outdoor areas such as grass‑cutting & hedge‑trimming/shaping.
• Safety compliance – Adhering to all safety regulations and procedures when performing maintenance tasks.

• Experience delivering preventive and corrective fire alarm and firefighting system maintenance.
• Skilled across a variety of maintenance functions.
• Well‑versed in delivering Planned Preventative Maintenance (PPM) within a similar environment.
• Demonstrable understanding and adherence to safety compliance regulations and procedures.
• IT literate.

• Operate in a multi‑cultural environment, welcoming colleagues and residents from all over the world, respecting diverse cultural backgrounds and religious beliefs.
• Excellent communication skills. English will be the primary spoken language; however, multilingual skills would be warmly welcomed.
• Strong organisational and leadership qualities with an ability to remain calm under pressure.
• Adaptability, creativity & positivity.
• Resilience, with an ability to effectively navigate unexpected situations.
• Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.

Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:

Annual Bonus – Calculated & rewarded subject to achieving targets set against Key Performance Indicators (KPIs):
Reducing external contractor call‑outs fees, meeting pre‑set Service Level Agreements (SLAs), preventative maintenance management, feedback and building compliance.

Holidays – Holidays are paid on a pro‑rata basis which is reflective of hours worked. Customer Service Assistants will receive 28 days paid holiday including England & Wales Bank Holidays, pro‑rata.

Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by providing points to spend on a wide range of products, services & experiences, such as cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday.

Royal London Pension – We care about our people and their future. Vita Group contributes a financial value of 3% of salary to your pension pot in addition to a 5% employee contribution to help prepare for the future.

Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.

Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community…