Estate Supervisor

About The Role

Are you ready to make a difference in your community? Live West is looking for a dedicated Estate Supervisor to help keep our estates clean, safe, and welcoming for our customers.

As a part of our Estate Services team, you will bring a blend of cleaning, grounds maintenance, and caretaking expertise to ensure our communal spaces are places that our customers are proud to call home.

• Ensure the communal areas of estates are clean, tidy and well maintained in line with agreed service standards.
• Clean communal areas including stairwells, communal walkways, laundry areas and communal rooms.
• Ensure that communal garden areas are kept tidy and well maintained using appropriate hand tools and powered equipment.
• Ensure that bin areas are clean, regularly disinfected and tidy.
• Undertake minor maintenance works within communal areas that do not require specialist training.
• Ensure that required repair or maintenance works to common areas requiring specialist knowledge and skills are promptly reported to the appropriate teams.

This role is a full time, permanent basis and will be based in the Exeter area.

For further information about this opportunity, view our candidate information pack.

We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service.

To be a successful Estate Supervisor, you should have the skills, knowledge and experience for a Level 1 role (please see our candidate information pack) and the following:

• Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.
• Must have previous Grounds Maintence experience
• Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages
• Ability to work with minimal supervision.
• Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.
• Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.
• Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation
• Demonstrable practical skills either in a work or home environment.

Other organisations may call this role:
Caretaker, Estate Officer

As an Estate Supervisor, you will be at the heart of maintaining safe, clean, and welcoming communal areas for our customers. The work you do directly enhances the quality of life for our communities, providing a rewarding sense of purpose each day.

Please note:

This role is not eligible for CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS.

• Working Style:This is a field based role.
• Generous Annual Leave:Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions:Enjoy up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks:Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development:Invest in your future with ongoing personal and professional growth opportunities.
• Family Support:Policies designed to help you balance work and family life, including a new child payment.
• Wellbeing Matters:Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel:Save with our Cycle to Work and Car Benefit schemes.
• Giving Back:Up to four paid volunteering days a year to support our communities.

At Live West, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal.

Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of Live West, and we believe that we achieve more when we deliver together.

As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about…