Area Manager - South West

Area Manager – South West (Exeter)

Mountain Warehouse is a highly successful outdoor retailer offering quality outdoor clothing and equipment at the lowest prices since 1997. With over 400 stores and more than 3000 employees, we are looking for a passionate, operational, forward‑thinking, and people‑focused Area Manager to lead our teams across Exeter, Dartmouth, Barnstaple, Dorchester, Wells and surrounding areas.

• Drive sales to achieve business budget and profit growth.
• Establish and maintain best practice in customer care.
• Build a people‑development strategy to support succession.
• Support and coach improvement in visual merchandising to achieve company standards.
• Deliver operational compliance across your stores.
• Act as a liaison between head office, building and encouraging relations.
• Ensure adherence to company procedure and policy, protecting the company’s assets and brand and building strong relationships with people partners.
• Build strong relationships with key head‑office partners to develop a robust strategy.
• Recruit, coach, develop and manage a high‑performing team to the standard required by Mountain Warehouse.
• Visit stores on a regular cycle to ensure consistency, leaving a footprint to support actions and target increased visits to reverse under‑performance.
• Constantly look for opportunities to grow profit by reducing costs.

• Drive key performance indicators through the store teams and ensure stores are commercial for the market.
• Analyze business results and trends taking appropriate action to drive sales and profitability.
• Visit stores and add value by leaving clear and supportive actions to meet the business strategy and direction of your line manager.
• Recognize outstanding sales performance across your teams.
• Develop, share and implement best practice across the area.
• Communicate regularly with the regional manager and head office concerning problems and highlighting opportunities.
• Be an inspirational leader, demonstrating positive service and management techniques.

• Proven successful track record in delivering service, sales and profit expectations at field level.
• Minimum two years field management experience, preferably in the retail or service sector; apparel experience would be a huge advantage.
• Proven people‑management, communication and leadership skills.
• Demonstrated track record of managing a project such as opening stores successfully and dealing efficiently with issues as they arise.

• Bonus scheme.
• Company car.
• Pension scheme.
• 50 % employee discount across Mountain Warehouse and Animal.
• Twice‑yearly uniform allowance.
• Employee referral incentive.
• Employee assistance programme.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industry: Retail

Referrals increase your chances of interviewing at Mountain Warehouse by 2×.