Block Manager

Lomond Investment Management, part of Lomond, the UK's leading network of lettings and estate agencies. Uniquely positioned to be able to draw on the local experience of our national network of over 60 branches, Lomond Investment Management provides an account-managed single point of contact service for developers and investors in the build-to-rent, single-family housing, lettings, and offshore markets, irrespective of portfolio size and geographical location.

Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Block Manager. This is a full-time, permanent position located in Exeter, 5 days a week, but with the option of hybrid working post probation. You'll enjoy a standard workweek of 37.5 hours, Monday to Friday, from 9am to 5.30pm. The salary ranges up to £31,000 - £35,000, dependent on experience.

Let's talk about the role. It involves:

• Gaining a thorough knowledge and understanding of each building and PPM requirements
• Reviewing and actioning risk assessments and other compliance related reports
• Managing preventative and proactive maintenance
• Managing all necessary utility bills
• Carrying out an audit function to ensure statutory compliance is 100%
• Agreeing service levels and ensuring best use of contractors
• Reviewing and actioning risk assessments and other compliance related reports
• Assisting in preparing annual budgets
• Assisting the Lead Building & Facilities Manager in managing the block management function
• Reviewing and approving expenditure
• Initiating insurance claims and recharge costs
• Liaising with clients on a regular basis
• Responding to internal and external queries and complaints
• Undertaking site inspections across the UK on a periodic basis (travel and hotel stays arranged/paid for)

We're not just looking for someone who fits our team; we want to be a good fit for you, too! We're looking for individuals with qualities such as:

• Previous Building Management or Facilities Management experience is a must
• Excellent communication and negotiation skills
• Confidence to hold site/Teams meetings with developers/client/suppliers
• Have an understanding of building regulations
• Administrative and IT skills working over several different databases/software (we use Fixflo, Qube, SLM & Quooda)
• Ability to communicate with stakeholders both internally and externally at various levels

At Lomond, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers, and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2
  
  Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At Lomond, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.

Join us and experience a workplace that truly values you. Apply today!