Project Manager, Operations Manager, IT Project Manager

In a world of immense uncertainty, digi

Lab is a pioneering AI company that empowers governments and organisations in safety‑critical or highly regulated industries to solve critical, complex, and high‑stakes challenges using machine learning and uncertainty quantification.

From forging a path to clean energy to life‑saving medical diagnostics and beyond, making critical decisions with unwavering confidence is difficult, especially when data is complex, sparse, or incomplete. This is where digi

Lab’s expertise shines through.

Our trustworthy and explainable AI platform, The Uncertainty Engine, supported by our team of machine learning specialists and data scientists, enables decision‑makers to accelerate innovation, reduce the risk of failure, turn insight into action, and deliver greater value through more informed and confident decisions.
Summary:

The Project Manager is a full‑time position (four‑day work week, Monday‑Thursday), reporting to the Director of AI. The core function is to centrally coordinate people, deliverables, and workflows to ensure all projects meet specification, timeline, and budget.

Key responsibilities cover end‑to‑end project execution: planning, progress tracking, resource coordination, internal team alignment, and risk mitigation. A primary focus is on establishing and maintaining strong relationships with clients and external stakeholders, ensuring clear communication and seamless collaboration with internal teams.

Success requires managing multiple complex activities concurrently, quickly grasping technical concepts, and applying strong communication, problem‑solving, and team‑leadership skills when coordinating internal technical teams and engaging with a diverse array of clients, including those based internationally.

The role:

As a Project Manager at digi

Lab, you will be responsible for:

• Supporting the development of detailed project plans including scope, timelines, budgets, and resource allocation
• Converting scoped contracts into timetabled work orders for internal teams, with appropriate work packages
• Ensuring cross‑stakeholder engagement and sign‑off on the agreed scope of work
• Planning, facilitating, and tracking progress throughout the lifetime of each project
• Arranging Kick‑Off meetings with stakeholders both internally and externally

• Building and maintaining strong relationships with clients and other external partners
• Managing client expectations relating to deliverables, timescales, and project progress
• Facilitating clear and effective communication between internal teams and external stakeholders
• Organising and leading progress meetings with clients and partners

• Ensuring internal resources are allocated effectively and tasks are clearly communicated
• Coordinating with Business Development and delivery teams to ensure seamless handover post contracting
• Supporting alignment between Project and Customer Success to encourage UE adoption and ensure development aligns with company needs

• Managing internal work processes to ensure projects are delivered on time and to specification
• Prioritising project timescales, deliverables, and resource allocation
• Identifying potential risks and developing mitigation strategies, including maintaining the risk registers
• Tracking individual project Jira boards
• Monitoring company‑wide progress to ensure alignment with requirements
• Leading biweekly internal meetings with delivery teams and supporting Agile processes (or a willingness to learn them)
• Ensuring timely delivery of project milestones and addressing issues as they arise
• Monitoring of time allocations in inform accurate project metrics
• Gathering feedback and identifying opportunities for internal process improvements
• Capturing and disseminating lessons learned from projects

• Organising and distributing monthly project reporting throughout the entire project lifecycle
• Producing project completion reporting and ensuring documentation is maintained
• Internal reporting on project health for management

Duties may evolve, and you may be asked to take on other reasonable responsibilities within your…