Tool Hire Manager

Jewson a leading building materials distributor in Northern Europe is on the hunt for a Tool Hire Manager to join the team in our Exeter Kestrel Way branch, who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays).

Hours: 7:00am - 16:30pm or 7:30am - 17:00pm Monday to Friday and every other Saturday morning 8am-12pm.

Location: Jewson, Kestrel Way, Exeter, EX2 7LA
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• Deliver day-to-day tool hire activities, deploying resources to ensure efficient, effective and safe operations.
• Lead by example in developing strong relationships through regular customer interaction, supporting the team to maximise growth through pro‑active cross selling.
• Provide guidance and constructive feedback to team members, assisting in their development and supporting them to deliver a high‑quality customer experience.
• Deliver and collect customer orders in a timely manner, ensuring orders are accurate and all equipment is secured and loaded/offloaded safely in accordance with company procedures.
• Support branch colleagues in building knowledge and competence in tool hire product.
• Ensure tool hire standards are always maintained.
• Ensure inventory and availability levels are appropriate to meet customer needs, collaborating across the local network.

• Knowledge:
  Experience in tool hire is preferred.
• Supervision:
  Effective supervision of the branch tool hire team in support of Branch Manager.
• Sales:
  Effective contribution to Tool hire growth & profitability vs target by actively cross‑selling and upselling to customers.
• Enthusiasm:
  You radiate positivity and possess an unyielding passion for the merchant world.
• Decency:
  You embody honesty and integrity, contributing to a workplace built on respect and ethics.
• Team Spirit:
  You thrive in collaborative settings, believing that together we can achieve greatness.
• Pride:
  You take pride in your work and are dedicated to producing top‑notch results.

• Competitive salary and discretionary bonus.
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2
  
  Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• Generous employee discounts.
• Access to discounts with hundreds of your favourite high street and online retailers.
• Retirement savings plan.
• Life assurance.
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child.

Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.