Facilities Compliance Manager

Job Overview

We're looking for a Facilities Compliance Manager to join our Business Services directorate. As a Facilities Compliance Manager you'll ensure service delivery compliance with the service contract in an allocated area, optimising delivery performance across core facilities management services, ensuring those services and the facilities suppliers deliver outcomes in a safe and secure environment and applying measures which meet the organisations commitment to equality and health and safety, and comply with government standards on space utilisation.

This role will be worked on a hybrid basis, with a minimum of 2 days per week from our Exeter office.

• Maintain health and safety checks and assessments in the working environment and contribute to improvements which minimise risk to health, safety and welfare of colleagues and stakeholders.
• Use systems to monitor and report on the performance, compliance and quality of outsourced service delivery.
• Manage property and building incidents within the buildings within scope to ensure that these are resolved, escalating issues as appropriate.
• Procure additional items or services in accordance with the contract or other procurement routes approved by the organisation.
• Contribute to the delivery of discrete facilities management projects.

• Relevant qualification (e.g. British Institute of Facilities Management, BIFM) or previous working experience in a similar environment.
• Knowledge and understanding of industry best practices in facilities management services.
• Commercial contract management skills relevant to facilities management or willingness to study for a professional qualification. NEC3 contract management experience desirable.
• Good level of knowledge and understanding of health and safety and business continuity practices.
• Project management experience and qualification such as Association for Project Management (APM).

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

• Our total reward package includes basic salary, the potential for a performance related bonus.
• Contributory pension scheme with employer contribution of up to 10%.
• Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays).
• Flexible hours and an approach driven by connected and sustainable working which includes hybrid working.
• Life assurance of 4 times annual salary.
• Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines.
• A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel.
• Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience.
• Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities.
• Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme.
• Community friendly - offering paid leave to volunteer, 3 days basic/year.

• Right to work check.
• 3 year employment history references.
• DBS criminal record check.
• Social media and adverse journalism check.
• Driving licence check (if applicable).
• Fit to work questionnaire (for all), followed by a medical check (if applicable).
• Qualifications and/or professional membership check (if applicable).