Assistant Aftersales Manager

We are pleased to present an excellent opportunity for a skilled automotive professional. Our client, a well-established franchised automotive dealership in Exeter, Devon, is seeking to appoint a highly capable Assistant Aftersales Manager.

This role offers a clear path for career advancement within a reputable organisation that values dedication and team spirit. This is an ideal position for an experienced individual wishing to lead a busy aftersales department and drive departmental success.

• Competitive basic salary up to £35,000 per annum
• Realistic OTE of up to £40,000
• Monday to Friday working hours, from 8am to 6pm
• Opportunity to oversee and develop a dynamic service team
• Supportive working environment focused on growth, training, and career progression
• Working within a thriving and respected dealership in Exeter, Devon

• Oversee the daily operations of the aftersales department to ensure smooth workflow
• Support and manage Service Advisors to deliver excellent customer service at all times
• Achieve and maintain departmental targets related to profitability and operational efficiency
• Build and maintain strong relationships with customers and manufacturer contacts
• Monitor service processes to improve customer satisfaction and retention
• Allocate resources effectively and assist with workload management
• Contribute to the continuous improvement of aftersales processes and standards

• Previous experience in an assistant or senior service advisor role or similar within the automotive industry
• Proven leadership and organisational skills
• Excellent communication and interpersonal abilities
• Good understanding of automotive aftersales processes
• Motivated, customer-focused approach with a proactive attitude
• Ability to work well independently and as part of a team
• Strong operational awareness and problem-solving skills

If you are keen to develop your career within a professional and supportive environment, we invite you to learn more about this Assistant Aftersales Manager role.

Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Exeter, Devon today to discover more about this fantastic opportunity.