Sales Operations Manager
Job Description & How to Apply Below
You ll take ownership of day-to-day team performance, with a focus on improving conversion, protecting margin and supporting revenue growth. You ll coach and motivate your team, build strong client relationships and use performance data to identify opportunities and continually improve results.
About the candidate
You ll be an experienced people manager with a strong commercial mindset and a track record of developing high-performing teams. You ll be confident managing KPIs, coaching individuals and using performance data to drive improvements.
A natural communicator and relationship builder, you ll be comfortable working with clients and senior stakeholders, influencing decisions and negotiating when required. You ll be proactive, organised and solutions-focused, with the ability to balance excellent customer service with achieving commercial results.
Salary: £38,000 £ 40,000 per annum, depending on experience
Hours: 8:45am 5:30pm, Monday to Friday
Location: Devon
What you ll do
- Lead, coach and develop the team to achieve individual and business objectives.
- Drive commercial performance, focusing on conversion, revenue and margin.
- Monitor KPIs and use performance data to identify opportunities for improvement.
- Develop a proactive and consultative approach to sales and client enquiries.
- Build strong relationships with key clients and understand their ongoing requirements.
- Support the team with complex or commercially important opportunities.
- Maintain high standards of customer service throughout the client journey.
- Work collaboratively across the business to support client retention and growth.
- Continually improve processes, productivity and ways of working.
- A supportive, people-focused culture
- Clear performance expectations and development pathways
- Regular salary reviews
- Opportunities for progression within a growing organisation
- 27 days annual leave
- Private Healthcare
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