Communications Manager

Overview

At Jacobs, we solve the world’s most critical problems for cities, environments, and businesses. We are seeking a Communications Manager to help clients tell their stories, bring projects to life, and raise awareness of the work we support.

• Support creation of visual and multimedia content (short films, graphics, presentations).
• Produce high‑quality internal and external content, including articles, newsletters, intranet posts, social media updates and project case studies.
• Translate technical information into clear, engaging messages.
• Identify and develop shareable stories across milestones and human moments.

• Build positive working relationships with project teams, clients and senior leaders.
• Support communications planning to meet the needs of different audiences.
• Coordinate approvals and ensure accurate, joined‑up messaging.
• Collaborate with colleagues across the wider Jacobs team.

• Manage internal and external communication channels, including intranets, websites and social media platforms.
• Plan, draft and schedule content across digital channels.
• Monitor engagement and improve content performance.
• Support development of innovative ways to reach audiences.

• Plan and deliver communication campaigns linked to key projects and priorities.
• Raise awareness of Jacobs’ work with clients, partners and employees.
• Encourage and support user‑generated content from colleagues and project teams.

• Carry out other reasonable duties as required.

• Strong storytelling instincts and a passion for creating content people want to read, watch or share.
• Excellent writing skills with the ability to shape raw information into clear, engaging copy.
• Sharp editorial eye and confidence in editing for clarity, accuracy, tone of voice and consistency.
• Awareness of the media and online landscape and the ability to track how stories travel.
• Adaptability in style and format for different audiences and channels.
• High attention to detail and strong fact‑checking and proofreading habits.
• Good organisational skills and the ability to manage multiple tasks and deadlines.
• Confidence using digital channels and content tools.
• Interest in infrastructure, engineering or the built environment.

• Competitive salary.
• 24 days holiday with option to purchase 10 additional days.
• Robust pension contributions up to 10%.
• Comprehensive health coverage, including single medical cover and digital GP service.
• Support of diverse employee networks.
• Family planning support with access to fertility healthcare services.
• Enhanced parental leave and free membership to employee assistance and parental programs.
• Life assurance at 4x salary.
• Income protection for long‑term illness or injury.
• Wellbeing hub with free access to wellbeing apps.
• Professional development, including coverage of membership fees and continuous professional development opportunities.
• Community engagement opportunities with charity matched‑funding, paid volunteering time, and charitable donations.

Hybrid working model and a standard 40‑hour working week.