Customer Service Assistant

Job Advert

Customer Service Assistant (up to 30 hours per week) – Moorland Kitchen

Contract:

This is a fixed term role running from April to September. There may be opportunities for continued employment after this period should vacancies arise.

Are you approachable, helpful, and keen to provide excellent service in a thriving café setting? Moorland Kitchen is seeking enthusiastic and dependable Customer Service Assistants to join our welcoming team. We are offering flexible shifts for up to 30 hours per week, perfect for those looking to work part-time in a vibrant environment.

• Greet and serve customers at Moorland Kitchen, ensuring everyone feels welcome and valued
• Take customer orders and handle payments efficiently and accurately
• Share your knowledge of our menu, suggesting options and highlighting local specialities
• Maintain tidiness in customer and service areas, restocking supplies and supporting the team with cleaning duties
• Follow health, safety, and hygiene standards at all times, with full training provided
• Work closely with your colleagues to deliver a smooth and enjoyable experience for every guest

• Flexible shifts available across mornings, afternoons, and weekends
• Up to 30 hours per week, with the possibility to pick up extra shifts
• Weekend and bank holiday availability is essential
• Reliable transport or ability to travel to Moorland Kitchen is essential for early or late shifts

• Previous customer service or hospitality experience is helpful, but a positive attitude and willingness to learn are most important
• Able to stay calm and friendly during busy periods
• Excellent communication skills and a genuine enjoyment of helping people
• Dependable team members who are punctual and reliable

• Competitive hourly pay and the opportunity for extra hours
• Flexible working patterns to fit around your commitments
• Staff discounts on food and drinks
• Full training and support to help you succeed
• Recognition and reward for great service
• A supportive, inclusive workplace where everyone is valued

• Mission:
  Make every visit to Moorland Kitchen a delight for our customers
• Values:
  Care | Teamwork | Quality | Trust

• Complimentary gym, swim, and group exercise membership
• Staff Perks Discounts enjoy up to 20% off at food outlets and other LED benefits
• My Staff Shop Employee Benefit Scheme save on shopping
• Employee Assistance Programme and counselling services
• Annual leave purchase scheme
• Free bowling for you and your household at Ocean
• Free soft play for dependents of staff at Ocean
• Personal development training opportunities
• Flexible working arrangements
• Pension scheme
• Optional health cash plan
• Above & Beyond Award Scheme

Moorland Kitchen values diversity and inclusion. We encourage applications from all backgrounds and abilities. What matters most is your enthusiasm and dedication to delivering great service.

• Appointment is subject to right to work checks and satisfactory references

Closing date: 01/03/2026