District Manager, Restaurant​/Food Service

District Manager – Wendy’s

Job Title:District Manager
Department:Operations

The District Manager is responsible for overseeing the day-to-day operations and overall performance of multiple Wendy’s restaurants within an assigned district. The role focuses on driving sales and profitability, maintaining operational excellence, upholding Wendy’s brand standards, and developing high-performing teams across all locations.

The successful candidate will provide strong leadership and accountability to Restaurant Managers, ensuring consistency in customer experience, food quality, health and safety, labour management, and operational execution across every restaurant.

• Oversee the daily operations and performance of multiple Wendy’s restaurants, ensuring consistency across all locations.
• Conduct regular restaurant visits, operational audits, and performance reviews to ensure compliance with Wendy’s brand standards and operating procedures.
• Identify operational challenges, implement corrective action plans, and follow up to ensure improvements are sustained.
• Ensure restaurants maintain high standards of cleanliness, food safety, food quality, service, and restaurant presentation.
• Support Restaurant Managers in maintaining effective opening, closing, and shift-management procedures.

• Drive sales growth and profitability across the district through effective operational management and commercial decision-making.
• Monitor key performance indicators, including sales, labour costs, food costs, waste, customer satisfaction, and profitability.
• Ensure labour deployment and scheduling align with sales forecasts and the agreed labour model.
• Review restaurant performance against budgets, targets, and business objectives, identifying opportunities to improve results.
• Support local store marketing initiatives and promotional campaigns to maximise sales and customer engagement.
• Ensure effective stock control, ordering, inventory management, and waste reduction.

• Lead, coach, and develop Restaurant Managers to improve leadership capability, operational performance, and accountability.
• Establish clear expectations, daily priorities, and measurable objectives for restaurant leadership teams.
• Support recruitment, onboarding, training, retention, and succession planning across the district.
• Ensure training programmes are completed and team members are equipped to deliver Wendy’s standards consistently.
• Promote a positive, professional, and performance-driven culture that recognises achievement and addresses underperformance.
• Support employee engagement, attendance management, and the consistent application of company policies.

• Ensure all restaurants consistently deliver the Wendy’s brand promise through excellent food quality, service, and hospitality.
• Monitor compliance with Wendy’s operating procedures, product specifications, presentation standards, and promotional execution.
• Ensure restaurants are guest-ready throughout the day, including dining areas, kiosks, condiment stations, toilets, and external areas.
• Review customer feedback, complaints, and service performance, implementing improvements where necessary.
• Ensure new products, limited-time offers, campaigns, and merchandising are executed accurately and on schedule.

• Ensure compliance with food safety legislation, health and safety requirements, employment policies, and company procedures.
• Maintain high standards of food hygiene, temperature control, allergen management, cleaning, and equipment maintenance.
• Ensure all required checks, records, risk assessments, and…