E-Commerce Volunteers

Job type: Voluntary
Hours: Minimum three hours per week
Location: InFocus Charity, Topsham Rd, Exeter, EX2 6HA

InFocus supports young people with vision impairment and complex needs, helping them develop independence and live fulfilling lives within their communities.

To support the vital work of our charity, we run six thriving charity shops and a successful eBay store. To help us find new homes for pre-loved items and raise essential funds, we are looking for enthusiastic E-Commerce volunteers to join our friendly team. By giving your time, you will help maximise the potential of our online shop and support the young people at InFocus.

We are looking for a volunteer to help sort donated clothing for our online shop.

• Sorting donated clothing
• Identifying good-quality or branded items
• Assessing and grading item condition

• Has an interest in brands (helpful but not essential)
• Has a good eye for detail
• Can work independently or as part of a team

Help sort donated items that support both our charity shops and online sales.

• Sorting through donated items
• Identifying pieces suitable for online sale or for our shops
• Boxing, organising and labelling items

• Has an interest in brands (helpful but not essential)
• Can work on their own initiative or as part of a team

Assist our van driver with donation collections and deliveries.

• Helping load and unload donations
• Assisting with collections from homes and businesses
• Supporting deliveries to our charity shops

• Is reliable and happy to get stuck in

Support our e-commerce team by helping keep our stock organised and easy to locate.

This role ensures that listed items are stored correctly and can be quickly found once they sell online. The income raised directly supports people with vision impairment and complex needs.

• Keeping the e-commerce storage area organised
• Labelling and organising shelves and storage spaces
• Carrying out stock checks
• Ensuring item locations online match their physical storage location

• Enjoys organising systems and spaces
• Has strong attention to detail
• Can work independently or as part of a team

• A commitment of three hours or more per week
• Helping with listing items for sale, packing and dispatching sold items
• Supporting our e-commerce staff with sorting, selecting, researching and listing items

• Joining a growing team in your local community
• Meeting new people and making friends
• The satisfaction of knowing your time helps improve the lives of young people with vision impairment and complex needs
• Full training provided
• Free parking and lunch (lunch available during term time)
• Reimbursement of reasonable travel costs between home and your volunteering location

At InFocus Charity, we believe strongly in equal opportunities and welcome applications from people of all backgrounds, regardless of sex, disability or any other protected characteristic.

We are committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.

All roles are subject to an Enhanced DBS check, satisfactory references, a medical check and evidence of the right to work in the UK.

For more information or to express your interest, please contact Andy Roberts at aro or call

Alternatively, you can apply using the form below.

Your time and support will make a real difference, and we would love to welcome you to the team.