Account Manager - Boots United Kingdom

Overview

Elizabeth Arden represents a prestige, skincare-led approach to beauty, combining innovation, expertise and exceptional customer experience.

On-site role: This role requires full-time presence at Elizabeth Arden's Beauty Counter in Boots, Exeter.
Hours: 22.5 hours per week over 3 or 4 days.

• Deliver exceptional, personalised customer service at all times
• Provide expert advice across skincare, colour and fragrance, with a strong focus on skincare
• Conduct consultations and perform RDSE services confidently and professionally
• Drive retail sales and consistently work towards individual and team targets
• Engage customers through product demonstrations, storytelling and tailored recommendations
• Build strong relationships to encourage customer loyalty and repeat business
• Maintain high standards of counter presentation in line with brand expectations
• Work collaboratively with colleagues to create a positive and high-performing environment

• Passionate about skincare and delivering outstanding customer experiences
• A strong communicator who enjoys connecting with people and building relationships
• Results-driven, with a proactive approach to achieving sales targets
• Energetic, enthusiastic and confident in a customer-facing role
• A team player who contributes positively to the counter environment
• Takes pride in representing a premium beauty brand

• Minimum 1 year experience in a retail or customer-facing role
• Experience in beauty, skincare or cosmetics is preferred
• Proven ability to work towards and achieve sales targets
• Strong communication and interpersonal skills
• Flexibility to work retail hours, including weekends and peak periods

• Competitive salary with commission and performance-related incentives
• Generous staff discount and product allowance
• Access to the Red Door Academy training and development programmes
• Ongoing coaching and career progression opportunities
• Company pension and benefits package