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Job Description & How to Apply Below
We work with homeowners, designers, and trade professionals to bring beautiful spaces to life, and pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence.
Due to continued growth, we are looking for a Showroom Manager to lead our upcoming Exeter Showroom. As we expand from strength to strength, we would love to hear from you!
Salary:
Base Salary of £33,000.00 £ 36,000.00 plus performance bonus potential of up to £20,925 (OTE £56,925)
Working hours:
Full-time, 37 hours per week with 2 days off
Location:
Exeter, United Kingdom
The role:
As the Showroom Manager, you will take full responsibility for the day-to-day management of the showroom, ensuring it is always presented to the highest standard. You will lead a small sales team, deliver exceptional customer experiences, and provide expert advice on product suitability and interior design.
You will play a key role in managing customer relationships from initial enquiry through to aftercare, ensuring every client receives a gold-standard service experience.
What You Will Be Doing:
Managing and supporting a small sales team
Welcoming customers into the showroom and building strong client relationships
Providing advice on suitability, sizing, pricing, and interiors with confidence and creativity
Creating quotations, processing payments, arranging deliveries, and managing after-sales service
Managing the showroom diary and online appointments
Updating the CRM system with customer information and daily activity
Problem solving and handling customer queries effectively
Ensuring the showroom is presented to an exceptional standard at all times
To be an excellent Showroom Manager, you will need:
Excellent customer service, organisation, and time management skills
Confidence engaging with customers face-to-face and building rapport
Strong written communication skills with the ability to produce clear, concise emails
A commercially minded approach with proven ability to drive sales
Exceptional attention to detail
A proactive, hands-on attitude within a fast-paced environment
Strong interpersonal skills and willingness to support the wider team
Ability to use initiative and anticipate future business needs
Proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word
A background in design, interiors, or a creative industry (desirable)
High-end retail experience (desirable)
Full UK driving licence preferred
Benefits We
Offer:
A friendly and welcoming team environment
Competitive salary package with bonus potential
Paid training and development opportunities
Employee Assistance Programme
Competitive holiday allowance with option to buy additional days
Enhanced parental leave
Company pension scheme
Healthcare cash plan (Simply Health)
Employee, friends, and family discount on Quorn Stone products
Wellbeing initiatives, including Mental Health First Aiders
2 volunteering days per year
If youre passionate about interiors, enjoy working with people, and are looking to grow your career in retail management, wed love to hear from you. At Quorn Stone, we are committed to building an inclusive workplace where everyone feels valued, respected, and able to thrive. We welcome applications from people of all backgrounds, experiences, and perspectives - if youre excited about the role but dont meet every requirement, we still encourage you to apply.
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