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Job Description & How to Apply Below
The Role (AKA: The Person Who Makes Everything Run Smoothly)
As our Retail Store Manager, you’ll be the heartbeat of the shop — leading the team, shaping the customer experience, and keeping the store running like a well-oiled machine.
You’ll be hands-on, people-focused, commercially switched-on, and not afraid to roll up your sleeves.
What You’ll Be Doing
- Leading, motivating, and developing a small, friendly team
- Keeping stock levels sharp and supplier relationships strong
- Making sure the store looks great, feels welcoming, and runs safely
- Driving sales through smart merchandising and local promotions
- Handling customer queries, bespoke orders, and the occasional curveball
- Owning health & safety and compliance
- Reporting on KPIs and helping shape future store strategy
What You Bring
- Proven retail management experience (DIY/hardware/trade = big bonus)
- Confident leadership and people-management skills
- Commercial awareness and a practical, problem-solving mindset
- Strong communication and customer service instincts
- Comfortable with EPOS systems and basic financial reporting
- A genuine interest in DIY, home improvement, or tools (we love that stuff)
Perks & Benefits
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