Inside Sales Specialist

Are you someone who enjoys building relationships, helping customers and identifying opportunities?

We're recruiting on behalf of a well-established and growing international business looking to add an Inside Sales Executive to their Exeter-based team. This is an excellent opportunity for someone with experience in customer service, account management, sales support or internal sales who enjoys speaking with customers and wants to develop their career within a supportive, people-focused organisation.

Working closely with a team of field-based sales professionals, you'll play a key role in developing customer relationships, identifying opportunities and providing outstanding support throughout the customer journey.

You'll be working with existing customers and warm enquiries, helping customers find the right solutions, discussing products and promotions, and supporting ongoing account growth.

You'll act as a key link between customers and the wider sales team, ensuring opportunities are progressed and customers receive an excellent experience from first contact through to order completion.

• Building strong relationships with customers via phone, email and online channels
• Supporting field sales colleagues with customer enquiries and opportunities
• Identifying opportunities to promote products, services and campaigns
• Managing incoming enquiries and converting opportunities where appropriate
• Qualifying and triaging larger opportunities for field sales colleagues
• Processing orders and supporting customers throughout the sales process
• Providing product information and resolving customer queries
• Maintaining accurate customer records and activity within internal systems
• Working collaboratively with colleagues across sales, customer service and operations

We're looking for someone who enjoys speaking with people and takes pride in delivering excellent customer service.

You may come from a background in:

• Customer Service
• Internal Sales
• Account Management
• Retail
• Hospitality
• Relationship Management

You’ll likely have:

• Excellent communication and relationship-building skills
• A customer-first approach with commercial awareness
• Confidence speaking with customers over the phone
• The ability to identify opportunities whilst delivering great service
• Strong organisational skills and attention to detail
• A proactive and positive attitude
• A desire to learn and develop within a growing business

• Bonus opportunity
• Full training and support
• Genuine career progression opportunities
• Friendly and collaborative team environment
• Growing international business
• Free parking
• Office-based role with a close-knit team culture

If you're looking for a role that combines customer service, relationship building and commercial awareness within a business that genuinely values its people, we'd love to hear from you.