PACOM - Business Development Manager

Business Development Manager – PACOM Systems

PACOM Systems is a global leader in integrated security and business management solutions. We provide scalable platforms that unify access control, video surveillance, alarm monitoring, and building management into a single ecosystem.

We are seeking a driven, commercially minded Business Development Manager with at least 5 years of experience in the electronic security industry to drive growth across the UK and Ireland.

• Take full ownership of achieving and exceeding the annual sales quota through proactive pipeline management and deal closure.
• Develop and execute a structured, results‑driven sales plan aligned to regional and organisational growth targets.
• Ensure accurate and timely monthly sales forecasting, providing clear visibility of pipeline health and revenue outlook.
• Maintain accountability for overall sales performance, regularly reviewing progress and implementing corrective actions to stay on target.
• Proactively identify and secure new opportunities for PACOM solutions across key verticals (banking & finance, utilities, retail, data centres, critical infrastructure).
• Drive demand for PACOM’s integrated platforms (GMS, VIGIL CORE, Unison) across multi‑site and enterprise environments.
• Develop and execute territory and account acquisition plans aligned with regional growth targets.
• Proactively generate pipeline through prospecting, networking, and industry engagement.
• Promote PACOM’s value proposition of unified security and operational efficiency.

• Develop and manage relationships with Value‑Added Resellers (VARs), system integrators, and strategic partners acting as the primary point of contact.
• Support partners in identifying, developing, and closing opportunities.
• Manage key end‑user accounts, ensuring long‑term growth and customer satisfaction.
• Conduct regular business reviews with key accounts to identify upsell and cross‑sell opportunities.
• Develop a thorough understanding of each client’s business needs, challenges and strategic objectives.
• Ensure a high standard of customer satisfaction and loyalty through proactive account management and responsive communication.
• Monitor account performance and address any concerns swiftly to protect and grow revenue.

• Deliver high‑impact product presentations, demonstrations, and solution proposals.
• Manage RFPs, tenders, and complex enterprise sales cycles.
• Negotiate commercial agreements in line with PACOM policies.
• Maintain accurate pipeline forecasting and CRM reporting.
• Accurately maintain the CRM system with up‑to‑date pipeline, activity and forecast data.
• Provide regular reports on territory performance, pipeline status and market intelligence.
• Monitor competitor activity and market trends, feeding insights back to the business to inform strategy.
• Achieve and exceed monthly, quarterly and annual sales targets and KPIs.

• Work collaboratively with internal teams including technical, marketing and customer services to deliver exceptional outcomes for clients.
• Provide market feedback on customer requirements, competitor positioning, and emerging trends.
• Maintain strong awareness of developments in integrated security, SaaS, and cloud‑based platforms.

• Minimum 5 years’ experience in business development within the electronic security industry.
• Demonstrable track record of new business generation, including structured and successful prospecting campaigns and building pipeline.
• Strong understanding of electronic security solutions such as CCTV, access control, intruder alarms, video analytics, integrated security platforms/PSIM/multi‑site systems.
• Experience with cloud/SaaS security solutions (desirable).
• Experience working with or selling through channel partners/system integrators.
• Track record of selling into enterprise or multi‑site organisations.
• Excellent communication, presentation and negotiation skills.
• Self‑starter with the ability to work independently in a field‑based role.
• Full driving licence and willingness to travel across UK & Ireland.

• Experience with enterprise‑level or…