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Retail Manager

Job in Exeter, Devon, EX2, England, UK
Listing for: PayPoint plc
Full Time position
Listed on 2026-07-25
Job specializations:
  • Sales
    Retail Sales, Business Development
Salary/Wage Range or Industry Benchmark: 32000 GBP Yearly GBP 32000.00 YEAR
Job Description & How to Apply Below
Position: Retail Performance Manager

Salary: £32k plus comm / car allowance of £4k or company car

About the role

We’re looking for a driven Retail Performance Manager to take ownership of a portfolio of ~555 retailers within a defined territory.

This is a fast-paced, field-based role where you’ll use data, insight and coaching to drive commercial performance, improve compliance, and help retailers maximise the value of PayPoint’s products and services. You’ll be at the heart of our network—building strong relationships and delivering measurable results.

What you’ll be doin
  • gOwn the commercial performance of your territory, driving revenue growth and product penetratio
  • nDeliver a structured programme of retailer visits (1,170 per year), aligned to our national tiering mode
  • lUse data and insight to identify opportunities and create targeted action plan
  • sCoach and support retailers to improve in-store execution and performanc
  • ePromote and grow adoption of PayPoint’s full product suit
  • eConduct compliance checks and ensure retailers meet required standard
  • sAccurately record all activity and outcomes in CR
  • MBuild strong, trusted relationships and act as the go-to contact for performance suppor
  • tShare insight and feedback to support continuous improvement across the busines
What success looks like
  • ke Territory revenue growth and improved product penetrati
  • on Strong compliance performance and reduced breach
  • ry Mystery shopping scores above 8
  • 5%
    High levels of retailer satisfaction and engageme
What we’re looking
  • for Experience in field sales, account management, retail operations or simi
  • lar Strong commercial mindset with the ability to analyse data and identify opportunit
  • ies Excellent communication and relationship-building ski
  • lls Confident coaching and influencing independent retail
  • ers Highly organised and comfortable working autonomou
  • sly Experience working with small businesses or retail environments is desira
  • int?

    A high-impact role with real ownership of your terri
  • tory Opportunity to make a visible difference to retailer suc
  • ture

    Work with a wide range of innovative products and serv
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