Parts Advisor

Vertu Renault Exeter

Salary: £29,720.40 + Excellent Company Benefits

Are you an experienced Parts Advisor
, Trade Parts Advisor or Automotive Parts Specialist looking for your next opportunity within a leading motor retail business? At Vertu Renault Exeter
, we are looking for a customer-focused and commercially minded individual to join our successful Parts Department
.

This is an excellent opportunity to develop your career within the automotive industry
, working with both retail and trade customers, supplying genuine Renault vehicle parts
, accessories and automotive products while delivering an exceptional customer experience.

• Handling incoming trade and customer parts enquiries via telephone, email and online platforms
• Accurately identifying and supplying the correct vehicle parts to meet customer requirements
• Processing parts orders efficiently and ensuring excellent customer service throughout
• Maximising sales opportunities through upselling and promoting current offers and campaigns
• Building strong relationships with customers to encourage repeat business
• Maintaining product knowledge through manufacturer training, updates, bulletins and parts catalogues
• Supporting the achievement of departmental sales targets and objectives

• Previous experience as a Parts Advisor or in a similar automotive parts role
• Strong knowledge of vehicle parts and accessories
• Excellent communication and customer service skills
• A proactive and sales-focused approach
• Strong attention to detail and organisational skills
• The ability to work effectively in a fast-paced environment
• A positive attitude and a desire to develop your career within the motor industry

At Vertu Motors, we invest more in our colleagues' development than any other motor retailer. You'll benefit from ongoing training, career progression opportunities and a fantastic range of rewards and benefits.

• 25 days annual leave plus bank holidays, increasing with length of service
• Company pension scheme
• Enhanced maternity and paternity pay
• Colleague Purchase Scheme
• Preferential vehicle servicing and maintenance rates
• Share Incentive Scheme
• Retail discounts and cashback through our online rewards platform
• Ongoing training and career development opportunities

If you're passionate about the automotive industry and want to build a rewarding career with one of the UK's leading motor retailers, we'd love to hear from you.