Office & Administration Coordinator

Role Purpose

This role keeps our secure facility running smoothly, safely, and compliantly. The purpose of this role is to own day-to-day office operations, health and safety compliance, and client order administration in a structured, low-distraction environment. You will work independently, using your own initiative, with minimal oversight.

• Maintain a safe, compliant, and well‑organised workplace through active management of H&S obligations, risk assessments, and fire safety procedures.
• Coordinate office supplies, maintenance, and contractor relationships to keep operations running without interruption.
• Process client orders accurately and on time, including audio quality checks and secure return of completed work.
• Identify issues early and resolve them proactively, escalating only where necessary.
• Uphold strict confidentiality and data protection standards across all activities.

• Minimum 2 years in office operations, facilities coordination, or a similar operational support role.
• Solid working knowledge of health and safety requirements, including risk assessments, fire safety, and compliance schedules.
• Confident IT skills and a track record of picking up new systems and processes quickly.
• High attention to detail, particularly in data entry, compliance records, and sensitive information handling.
• Strong communication skills for dealing with colleagues, suppliers, and contractors professionally.
• Resourceful problem‑solving mindset with the ability to work independently and get things done.
• Security clearance eligibility (DBS and SC), funded by the company.

This role requires DBS and Security Check (SC) clearance prior to starting, funded by the company. For more information on what SC clearance involves, see UK Security Vetting guidance for applicants.

At Appen, we foster a culture of innovation, collaboration, and excellence. We value curiosity, accountability, and a commitment to delivering the highest quality AI solutions for frontier models. You’ll work on complex challenges that shape the future of AI across industries and geographies, alongside talented people in a culture that values humility over ego. You’ll have the flexibility to deliver in a way that works for you and your team, supported by tools, resources, and development opportunities to continue to build your capability over time.

Appen has been a leader in AI training data for over 30 years. We specialise in human‑generated data to train, fine‑tune, and evaluate models across generative AI, large language models, computer vision, and speech recognition. Our AI‑assisted data annotation platform and global crowd of more than 1 million contributors in over 200 countries support model pre‑training, supervised fine‑tuning, evaluation and benchmarking, safety and red‑teaming, and multilingual global expansion.