Security Officer

Better places, thriving communities.

Retail Security Officer – M&S

Location: M&S Store, 211 High Street, Exeter, EX4 3QA

Salary: £13.58 per hour

Hours: 50 hours per week

Candidate must have 5 years trackable working history in UK.

At M&S we take security very seriously to ensure our colleagues, customers and stores are safe environments. M&S delivers the best security through our security teams and their market leading customer service.

• Protect & Serve:
  Safeguard M&S stores, people, and assets while delivering outstanding customer service.
• Great Pay & Benefits:
  Earn £13.58 per hour with benefits like Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
• Professional Growth:
  Enjoy company‑funded SIA Licence renewal and continuous training.
• Cutting‑Edge Tech:
  Use body‑worn cameras and mobile devices for incident reporting.
• Community:
  Join the friendly M&S and Mitie family.

• Experience:
  
  Security experience essential.
• Certification: A valid SIA Licence.
• Skills:
  
  Excellent customer service and communication, energy, and enthusiasm.

• Stay Compliant:
  Follow all policies and legal requirements.
• Use Tech:
  Engage with provided technology for effective reporting.
• Proactive:
  Review and improve Assignment Instructions.
• Stay Alert:
  Report hazards and remain vigilant.
• Be Professional:
  Handle challenging situations with calm and professionalism.
• Emergency Ready:
  Contact emergency services when needed.

If you're passionate about customer service like we are and have experience in security, retail, hospitality or similar skills then this could be the opportunity you've been looking for.

• Flexible benefits scheme tailored to your lifestyle.
• Virtual GP access via video or phone.
• Salary Finance scheme – access up to 50% of earned pay before payday.
• Choices platform to customise benefits (dental insurance, dining cards, coffee clubs, tech products).
• MiDeals high‑street discount platform.
• Cycle‑to‑work scheme.
• Life cover – greater of equivalent annual salary or £10,000.
• Save‑as‑you‑earn scheme.
• Mitie Matching Share Plan – potential free shares.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at [email address].