Area Planner

ABOUT US The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

JOB DESCRIPTION Are you an individual who thrives in a dynamic environment and is dedicated to maintaining the smooth operation of planned repairs? If so, then the Guinness Partnership are seeking an Area Planner to join our team in Exeter on a full-time, permanent basis. About the role Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service.

They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works;
Places where our residents are proud to live. Reporting to the operational support manager, the successful candidate will provide an effective planning service for our trade operatives' work schedules to ensure all operating needs and customer requirements are met. We operate a hybrid working model with a 3-day office-based requirement and 2 days working from home. What were looking for

Experience of scheduling work. Excellent organisational skills and the ability to manage multiple tasks & deadlines.

Experience with customer-focused roles, ensuring a high level of satisfaction. Knowledge and understanding of GDPR regulations. Ability to work under pressure and adapt to changing priorities. Proven ability to work methodically, follow agreed procedures, and accurately record data and information.

Experience of working with databases. Knowledge of Health & Safety and safeguarding procedures. If you are interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. REEDTGP Benefits Holidays:
We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days). Competitive Pension Scheme:
We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions. Benefits Portal:
We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping. Performance Pay:
Annual Performance Score bonus subject to eligibility Life Assurance:
For peace of mind Guinness provides three times salary life cover in the event of your death Health Plan Options:
There are a couple of health care schemes available depending on the post grade VDU/DSE:
Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work Additional benefits include:
Access to the Finance wellbeing portal Professional subscription annual payment Travel season ticket loan Car lease scheme