Service Engineer; ROI

Overview

THE ROLE : Reporting directly to the Services Manager, you will work closely with an Exeter based Service team. Your primary responsibility will be the completion of warranty and annual service work for Gas, Electric and Solid Fuel heating appliances. The role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.

Alongside warranty work, the role will include carrying out the maintenance of Gazco and Stovax appliances within dealer’s showrooms and completing chargeable annual servicing and repair work for our customers, with the aim to retain the customers servicing requirements for the next year.

Although the role will cover a pre-determined area, travel to most areas of the UK will be necessary and will involve being away from home for up to 4 nights each week. The role will provide a fully equipped van, laptop / iPad and phone.

You could benefit from our Electric Vehicle Lease or Cycle to Work schemes, Flexi Time Policy, Employee Assistance Programme for a range of home, health and work issues, along with generous staff discount on our products. Employees are also able to log onto our Benefits Hub which gives discounts for supermarkets, cinema tickets, gifts and a wide range of items from other suppliers.

We offer Monday to Friday working for all departments, a two day per week working from home policy where possible, and enhanced holiday allowance.

This position will be based at our state of the art purpose-built offices and manufacturing facility at Skypark, near Exeter Airport. This recent move is transformational for our business, and we’d love you to join us at this exciting time.

We are committed to creating an inclusive and diverse environment and we welcome applications from minority ethnic backgrounds, LGBTQ+ and those with disabilities.

We reserve the right to close the vacancy before the end date and appoint a candidate if we receive sufficient, suitable applications.