Independent Living Advisor

Our Independent Living teams support older people living in their own homes by providing a friendly housing management service.

We are excited to offer a new opportunity for an Independent Living Advisor to join our team in Devon. This is a full‑time permanent role working 35 hours per week. It would be ideal for someone passionate about supporting older adults to maintain their independence and wellbeing.

Reporting to the Independent Living Manager, you will provide housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with residents, supporting new residents during viewings and move‑ins, and helping them understand their tenancy rights and responsibilities.

You will also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health & safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained.

You will primarily cover Exeter schemes; however, flexibility is essential as you will be required to provide cover in schemes in Mid‑Devon, West‑Devon and Teignbridge when needed. A full UK driving licence and access to your own vehicle is essential. Expenses are paid for business miles (45 pence per mile).

• Experience working with older adults, promoting independence and community spirit
• Strong commitment to Equality and Diversity
• Adaptable communication skills, especially when explaining technical information
• Solid administrative and numeracy skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication
• Proficiency in Microsoft Office
• Full UK driving licence and access to a vehicle

This position will require a basic DBS check, which will be paid for by The Guinness Partnership.

• Recruitment Advisor Christy Westle ch