Client Relationship Advisor

About The Role

Are you self‑motivated and ready to be part of something exciting?

Are you a good communicator and strong at building key relationships with stakeholders?

If so, we have an opportunity that will offer you a rewarding career to work for a culture truly driven by care.

Duration: 37.5 Hours per Week / Monday – Friday On‑Site.

Location:

Royal Devon University (Exeter) NHS Trust or North Devon District Hospital (Barnstaple); some travel required between sites.

This is a critical role for the local NHS Trust. As a Trust Services Partner you will provide on‑site customer support for ward managers and NHS Professionals (NHSP) bank workers (flexible workers), ensuring all contact with NHSP is quick, simple and helpful. You will deliver expert advice and guidance for prompt query resolution for any enquiry that the NHSP National Service Centre is unable to help with.

You will manage client relationships by visiting wards to check in on ward manager and flexible worker satisfaction and promote NHSP to potential new workers during visits.

• Strong communicator and good at building relationships
• Highly organised and committed
• Strong diary management skills
• Background of managing a demanding and fast‑paced working environment
• Ability to manage multiple stakeholders
• Excellent customer service background

• Generous annual leave allowance – 27 days per year, plus bank holidays, with the ability to buy and sell
• A commitment to talent management & development
• Values Star of the Month award – colleagues or teams can win £100 worth of shopping vouchers
• Pension – up to 10% contribution toward your pension in the stakeholder pension scheme
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform

NHSP is committed to being an inclusive employer of choice. We are verified as a Top Employer, recognised by the Sunday Times Best Places to Work, and have earned the Race Equality Code Quality Mark. We are signatories of Disability Confident, Menopause Pledge and the Mental Health at Work Commitment.

We particularly welcome applications from people from minority groups and provide support to ensure an equitable recruitment process.