CFO Evolution - Custody Support worker

Job Role

Join Our CFO Evolution Team:
Custody Support Worker Opportunity

We’re looking for a compassionate and motivated Custody Support Worker to join our CFO Evolution team and make a real difference in the lives of individuals in custody.

In this role, you’ll support a caseload of participants within a prison environment from initial engagement and assessment through to the end of their sentence. You’ll provide motivational guidance and tailored support to help participants stay engaged, overcome personal challenges, and prepare for successful reintegration into the community. Support is delivered through a mix of one‑to‑one sessions and group interventions, with a strong focus on pre‑release planning to ensure a smooth transition back into society.

We are ideally looking for someone with experience in one or more of the following areas: probation services supporting individuals under supervision or on licence; social care working with vulnerable adults or young people; prison or custody settings with a focus on rehabilitation or reintegration; substance misuse or mental health services involving motivational support or mentoring; or community outreach and housing support.

We also welcome applications from recent graduates who are eager to gain experience in the criminal justice sector and make a meaningful impact.

• Meet individual performance targets and contribute towards meeting team performance targets in line with contractual requirements.
• Collaborate closely with volunteer peer mentors and/or mentors to manage your caseload more effectively and connect participants with resources for housing, substance use, physical and mental health, etc.
• Contribute towards a learning environment in which all colleagues can develop their skills and experience, and engage in activities to share best practice.
• Ensure effective case management and coordination of risk with a particular focus on safeguarding of adults and children. This includes the timely notification of concerns regarding changes in individual risk to the Probation Service and adherence to systems, policies and procedures that support risk management.
• Ensure all contractual targets are met.

• IAG Level 3 – desirable.
• Experience managing a caseload of participants – desirable.
• Knowledge of inputting and retrieving electronic data and maintaining computer‑based information systems accurately and in a timely manner. Experience in a target‑driven environment.
• Excellent verbal, non‑verbal and written communication skills, including the ability to relate to people at all levels and in a variety of settings.
• Ability to motivate and sustain engagement of individuals.

• £25,877 - £29,000 per annum (dependent on experience).
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days).
• 2 Volunteer Days.
• Pension – 5% Employee, 5% Employer.
• Healthcare Cash Plan, including 3× salary life assurance.
• Annual salary review.
• Refer a friend scheme.
• Free access to Benefit Hub – an online portal with access to discounts, a cycle‑to‑work scheme, and other voluntary benefits.

Location:

Exeter

Hours:

37 hours per week

Contract:

Permanent

Closing Date: 17 June 2026

You will be required to undergo a Disclosure and Barring Service (DBS) check.

Seetec is an equal opportunities employer and actively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.