Housing Worker, Social Work

Support Worker

Location: Exeter
Hours: 37.5
Salary: £13.50
Duration: Temporary Contract (Approx. 6 Weeks)

We are currently recruiting for a Temporary Supported Housing Worker to join a supported housing service in Exeter on a short-term basis to provide sickness and team cover. This service supports individuals with a recent history of homelessness who are moving on from first‑stage accommodation. Many clients have experienced complex challenges, including trauma, mental ill‑health, substance misuse, domestic abuse, and social exclusion.

The service consists of 11 supported accommodation units across six properties in Exeter, helping people develop the skills, resilience, and independence needed to move into their own tenancy within 12 months. As a Supported Housing Worker, you will play a key role in supporting clients to maintain their accommodation, achieve personal goals, and access the services they need to build a positive future.

• Manage referrals and support client assessments.
• Develop and deliver person-centred support plans.
• Build positive relationships with clients and external agencies.
• Support clients with budgeting, benefits applications, and tenancy-related matters.
• Maintain accurate and timely client records.
• Monitor and manage rent accounts, arrears, and voids.
• Promote health, safety, and wellbeing across accommodation sites.
• Respond appropriately to safeguarding concerns and incidents.
• Support clients to access education, employment, healthcare, and other relevant services.
• Contribute to positive move‑on outcomes and tenancy sustainment.

• Experience working with individuals experiencing homelessness, rough sleeping, or complex needs.
• Experience working within a health, social care, housing, or support setting.
• Understanding of support planning, risk assessments, and client-centred approaches.
• Excellent written and verbal communication skills.
• Understanding of homelessness, social exclusion, and barriers faced by vulnerable adults.
• Ability to build positive working relationships with clients and partner agencies.
• Full UK driving licence and access to your own vehicle.

• Qualification in Health & Social Care (or equivalent).
• Knowledge of Universal Credit and housing-related benefits.
• Personal experience of homelessness or social exclusion.