Criminal Justice Support Worker - North Devon

Make a real difference in your community

Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day.

Join the Together Drug and Alcohol Service for Devon as part of our supportive Criminal Justice Team. Based primarily in Barnstaple, you will occasionally work across our Exeter and Newton Abbot hubs with travel expenses reimbursed. This varied and rewarding role lets you support service users through welfare calls, assessments, record keeping and partnership working while helping the team respond to changing service needs.

• Support a caseload of service users, delivering a range of psychosocial interventions.
• Work as part of a multi‑disciplinary team to undertake ongoing assessments, risk assessments and appropriate referrals within the community.
• Facilitate group sessions with individuals of varying backgrounds, including SMART Recovery.
• Collaborate with partnership agencies to ensure continuity of care and support.
• Provide duty cover for individuals accessing our services.

We’re looking for an individual with a real passion for working in a recovery‑focused environment. You will hold transferable skills, ideally from working in a similar sector.

• Knowledge and understanding of substance misuse and recovery.
• Experience managing, planning and prioritising your own workload, delivering work of a high standard.
• Understanding of safeguarding.
• Understanding of group working, group dynamics and group facilitation.
• Excellent communication, organisation and time‑management skills.

"I am currently employed as a part‑time Criminal Justice Support Worker. What drew me to this role was the part‑time hours which suited my current situation, and having recently spent 23 years working for Essex Probation Service, the role appealed to me. Over time, I embraced the diversity of the role, the colourful characters I met, listening to their current situations and working with them to develop plans to address alcohol or substance use.

The role also allowed coverage across different parts of the county, apart from my base in Exeter, covering for staff shortages in Newton Abbott, Tavistock and Barnstaple. Throughout my work I received thorough training opportunities and support from both management and staff. The main appeal for me was not only working with fantastic people but also the variety of the role."

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Rising pension scheme: 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family‑friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long‑service awards via our portal
• £500 bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, charity discounts, extras and tickets for Good
• Free will‑writing service and wellbeing initiatives throughout the year

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme, and adjustments can be made to enable fair participation.

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Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England, supporting around 125,000 people through nearly 200 services with 3,500 staff and volunteers.

Riverbank Court, Barnstaple |

Working Hours:

37 hours | Contract Type:
Fixed‑term | Salary: £25,877 – £30,868

Closing Date: