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Job Description & How to Apply Below
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
We are currently recruiting for an Independent Living Advisor to join our team on a permanent contract, covering the Exeter region. This is an excellent opportunity for someone who is passionate about supporting older people to maintain their independence, wellbeing, and quality of life.
You will be working 35 per week, over 5 days, Monday - Friday. There is some flexibility around the working hours, this will be discussed during the interview.
Reporting to the Independent Living Manager, you will play a vital role in delivering high-quality housing management services across our sheltered schemes. You will build strong relationships with residents, support prospective tenants through viewings and the moving-in process, and ensure residents fully understand their tenancy agreements, including their rights and responsibilities.
You will also provide advice and guidance on accessing financial support, including housing-related benefits, and signpost or refer residents to appropriate services such as assistive technology, property adaptations, or additional support where needed. As part of your day-to-day responsibilities, you will carry out scheme inspections, ensure health and safety standards are met, and monitor contractor performance to maintain high service delivery standards.
As this is a floating role, flexibility to travel across schemes in the Exeter region is essential. A full UK driving licence and access to your own vehicle is required. Mileage expenses are reimbursed per mile for business travel.
What we are looking for:
Experience of supporting older people and promoting independent living
A strong commitment to equality, diversity, and inclusion
Excellent communication skills, with the ability to explain complex information clearly
Good administrative and numeracy skills
Ability to work independently as well as part of a team
Strong written and verbal communication skills
Proficiency in Microsoft Office applications
A full UK driving licence and access to a vehicle
If you are interested in making a real difference, please review the role profile and create your application today.
Interviews will take place in on MS Teams on Monday 19th October.
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Benefits
Holidays: We offer 25 – 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years' service, capped at 4 days).
Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
Performance Pay: Annual Performance Score bonus subject to eligibility
Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
Health Plan Options: There are a couple of health care schemes available depending on the post grade
VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
Access to the Finance wellbeing portal
Professional subscription annual payment
Travel season ticket loan
Car lease scheme
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