Ocean Freight Operations

Location: Exeter

Salary: Up to £35,000

An established global logistics company is looking for an experienced Ocean Freight Operator to join its growing Exeter team.

This is an excellent opportunity to join a stable and highly respected freight forwarding business that has operated successfully for many years. The company has a strong global presence, more than 10 locations across the UK and continued plans for growth.

The role can focus on ocean imports, exports or a combination of both, depending on your experience.

• Manage ocean import and export shipments from booking through to final delivery

• Handle FCL and LCL shipments

• Liaise with customers, overseas agents, shipping lines, hauliers and internal departments

• Prepare and check shipping documentation

• Arrange collections, deliveries and container movements

• Monitor shipments and provide customers with regular updates

• Handle quotations, costings and supplier rates

• Support customs clearance by ensuring the correct documentation is available

• Resolve operational problems, delays and documentation discrepancies

• Ensure files are accurately costed, invoiced and closed

• Maintain a high standard of customer service throughout the shipment process

• Previous ocean freight forwarding experience

• Experience in ocean imports, exports or both

• Understanding of FCL and LCL processes

• Strong customer service and communication skills

• Confident working with shipping lines, hauliers and overseas agents

• Organised and able to manage multiple shipments and deadlines

• Good attention to detail when handling documentation and costs

• Comfortable working independently and as part of a team

• Salary up to £35,000, depending on experience

• 25 days’ annual leave plus bank holidays

• Private healthcare

• Company pension

• Additional company benefits

• Long-term career development opportunities

• Stable employer with more than 10 UK locations

• International network and global presence

• Opportunity to join a growing freight forwarding operation

This position would suit an Ocean Import Operator, Ocean Export Operator, Ocean Freight Coordinator or Freight Forwarder looking for a stable position with a successful international logistics company.