Clerk - Reception; Internal

Vacancies Welcome Clerk
- Reception (Internal Only)

The Welcome Clerk
- Receptionist is responsible for providing a professional, efficient, and welcoming reception service for patients, visitors, and healthcare professionals attending the Minor Injuries Unit and outpatient clinics. The post holder acts as the first point of contact, ensuring patients are registered accurately, appointments are managed effectively, and enquiries are handled sensitively and confidentially.

More detail about the role

We are looking for a motivated, organised, and patient-focused individual to join our team as a Welcome Clerk
- Receptionist.

As the first point of contact for patients, relatives, carers, and visitors, you will play a key role in creating a welcoming and professional environment while supporting the smooth running of our Minor Injuries Unit and Outpatient services. This is a varied and rewarding role where no two shifts are the same.

You will be responsible for providing high-quality reception and administrative support, ensuring patients receive an efficient service from arrival through to departure. Working closely with the MIU clinical team, you will help maintain accurate records, and support the delivery of safe and effective patient care.

Working Pattern:23 hours,Monday 8- 4:30, Saturday and Sunday - 8 - 4 pm

Interview Date:To Be Confirmed

For further information please contact:Teresa Denning, Locality Business Manager, or

This is an internal vacancy for Royal Devon employees.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do,  to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

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