Area Field Service Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This position reports to:
Service Manager.

In this role, you will have the opportunity to lead the Field Service team with full accountability of running the day‑to‑day field service activities and to exceed customer expectations. Each day, you will create, implement, and review field service operations strategies for designated area(s) based on the global service business strategy. You will also showcase your expertise by ensuring customer focus, understanding sense of urgency, and care in your area of responsibility.

This position is Remote; however, candidates must reside in Maryland, Eastern Pennsylvania, New York, New Jersey, or Washington DC areas.

• Build, develop, and lead a high‑performing technical field organization (approximately 30 employees) by driving skills development, certifications, mentoring, performance management, and effective resolution of complex technical issues.
• Strengthen customer partnerships and collaborate cross‑functionally with sales, commercial, project management, and operations teams to align technical capabilities with business needs and drive successful project outcomes.
• Champion a culture of safety, quality, and compliance by ensuring adherence to HSE standards, ABB Way processes, risk‑review requirements, and rigorous technical execution practices.
• Oversee operational and technical excellence across field and workshop activities, including resource utilization, cost and productivity management, and accuracy of operational reporting.

• Bachelor's Degree (preferably in Engineering or Business Field) and 8 years of relevant industry experience preferably in power delivery/power distribution or an Associate's degree in a technical field with 15 years of experience in power delivery/power distribution.
• Demonstrated leadership, strong communication, and a team-oriented mindset with proven planning and prioritization skills.
• Strong customer‑focused reputation with experience working in culturally diverse, global environments.
• Proficient with SAP and Microsoft Office tools (Word, Project, Excel, PowerPoint) and capable of reading engineering drawings and specifications.
• Committed to maintaining high safety and housekeeping standards and ensuring compliance with environmental regulations.
• Must be willing to travel up to 30% of time.
• Candidates must already have a work authorization that allows them to work for ABB in the United States.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You'll be part of a team that values your voice and celebrates your progress.

ABB is an Equal Employment Opportunity and Affiantive Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your EEO rights as an applicant, please visit: https://(Use the "Apply for this Job" box below). Your Rights
6.

As an Equal Employment…