Ice Cream Assistant

Position:
Bertie's Ice Cream Team Member

Type:
Full-Time / Part-Time / Seasonal

Pay Rates:
Up to £12.71 per hour depending on age

Join our One Great Team here at Haven as a Bertie's Ice Cream Team Member, where you’ll be at the heart of creating memorable moments for our guests, one scoop at a time. In this role, you’ll add a sprinkle of joy by crafting tasty ice creams and dreamy sundaes, serving up smiles with every treat!

• - Scoop, prepare, and serve delicious ice creams and sundaes, ensuring each treat is beautifully presented.
• - Provide a warm, welcoming experience, assisting guests with flavour choices and providing helpful answers about menu items.
• - Maintain cleanliness and organisation across the counter, service areas, and seating spaces, upholding high hygiene standards.
• - Collaborate with the team to ensure smooth service and create a positive, enjoyable atmosphere for our guests.

• - Previous experience as an Ice Cream Assistant is a plus, but not essential.
• - Experience in a customer-facing or food service role is beneficial.
• - Strong guest service skills and a positive, friendly attitude.
• - Ability to work flexible shifts, including weekends and holidays as required.

• - An inclusive, supportive work environment.
• - Comprehensive training and ongoing support.
• - Career development opportunities, including fully funded qualifications.
• - Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

Welcome, and thank you for your interest in joining Haven! We’re always looking to hire the most talented people we can, and we’re excited that you’re exploring opportunities with us. Take a moment to browse our current open positions—when you find roles that align with your interests and experience, feel free to apply. You’ll be able to track your progress throughout the selection process and receive alerts about new opportunities that might be a great fit.

Thanks again for considering a future with our team. We’re glad you’re here! At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too.

From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you.

Here’s to the start of something special at Haven!