Collections Specialist

Entry Level to Experienced (Non-Manager)

Exemption

Exempt

Collections Specialist

What we’re looking for:

An energetic and enthusiastic Collections Specialist to join our fast-growing and dynamic team.

What you’ll be doing:

The responsibilities of this position will primarily focus on the coordination of Accounts Receivable activities. The candidate will interact frequently with employees from the Operations and Sales groups, as well as externally with customers. The standard work hours are 8:30 AM – 5 PM, Monday-Friday in our corporate office in Exton, PA.

This position is held in high regard to provide the level of service excellence our customers expect. Specific duties include:

• Improve collections efficiency by reducing past-due accounts and recovering outstanding receivables.
• Maintain detailed records of collection efforts and escalate issues when necessary.
• Collect backup materials (Purchase Orders, Quotes, Contracts, AIAs) to assist in customer communications to resolve past-due invoices.
• Prepare past due account summaries as of month end for accurate assessment of the collectability of invoices.
• Calculate, communicate, and work to improve DSO and other collection-related performance metrics.
• Work with internal and external stakeholders to resolve customer issues and complaints concerning billing and cash applications.
• Propose and implement process improvements to continually enhance the AR function.
• Maintain and update accurate customer information including contacts, billing requirements, pay terms, and addresses.

What you bring to the table:

• Bachelor's degree or equivalent experience (1-2 years).
• Accounting or Customer Service experience preferred.
• Experience with Microsoft Word, Excel, and Outlook.

Additional Skills

• Effective and professional communication skills in both written and verbal forms.
• Positive attitude and willingness to interact with customers, co-workers, and other personnel.
• Commitment to integrity and company standards.
• Attention to detail and accuracy is essential.

What we bring to the table:

• An awesome, collaborative culture.
• Compensation based on background and experience.
• Full benefits package.
• Vacation.

We are an equal opportunity employer and drug-free workplace. Pre-employment drug screens and background checks will be conducted.

Application Process

Please submit your resume, references, and your requested salary range when applying for this position to

More About Us
Next Gen Security is an electronic security systems integrator that offers commercial and industrial companies best-in-class industry knowledge, engineering design, implementation, management, and ongoing maintenance services. Our company accomplishes this by hiring only the most experienced and qualified talent in the security industry.