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Manager, Commercial Development

Job in Exton, Chester County, Pennsylvania, 19341, USA
Listing for: West Pharmaceutical Services, Inc
Full Time, Part Time position
Listed on 2026-01-07
Job specializations:
  • Business
    Operations Manager, Business Management
  • Management
    Operations Manager, Business Management
Salary/Wage Range or Industry Benchmark: 95000 - 120000 USD Yearly USD 95000.00 120000.00 YEAR
Job Description & How to Apply Below

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Title:

Manager, Commercial Development

Requisition

Location:

Exton, PA, US

Description

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The duty of the Commercial Development Manager is to provide strategic direction on contract negotiations leveraging company guidelines while maximizing the value to the customers for commercial contracts. The Commercial Development Manager serves as the main point of contact for commercial contracts including direct engagement with customers and collaboration with the West commercial teams. It is also in the responsibility of the role to manage contract management process including internal stakeholder alignment and provide detailed reporting within the organization to achieve established Commercial Development contracting goals and objectives.

The Commercial Development Manager utilizes financial modeling to support commercial negotiations and strategic approach with customer contracts and will drive a culture of business excellence and compliance to the highest standards for customers and West policies supporting commercial contracts.

Essential Duties and Responsibilities
  • Serve as the contract lead with customer facing negotiations and providing direct insight on West contracting agreement guidelines
  • Lead and drive contract negotiations working collaboratively with commercial teams and customers ensuring all open actions are followed up on and prioritized with appropriate stakeholders and customers
  • Utilize business acumen to appropriately position West’s offering and effectively incorporate customer asks
  • Provide strategic direction to the commercial team on contracting guidelines, trends, and best practices
  • Serve as the point of contact between all West internal stakeholders to ensure timely review, approval, and execution of agreements
  • Understand all business strategies and global internal stakeholder guidelines (Finance, Supply Chain, Operations, Legal, EHS, and Quality) and integrate into contracting approach and execution
  • Perform financial modeling including revenue and margin analysis to support contract evaluation and strategy. Includes formal coordination with Finance team for contract approvals
  • Schedule and Chair meetings for contract reviews
  • Provide insight and champion recommendations to management for change/improvement and execute on approved proposal(s)
  • Work alongside our D&T to integrate and enable our Contracting & Development Agreements processes into our West Digital Platform
  • Promotes teamwork to achieve common goals
  • Manage Records to ensure proper audit trail and compliance
  • Undertake any additional ad hoc duties as may be required and/or directed by line manager
Education
  • Bachelor's Degree in business / Data analytics or similar experience in the field of contract management required
  • Master's Degree in business preferred
Work Experience
  • 8+ years in business administering contracts or related experience required
  • Experience of Contract Management and related tools or similar software solutions preferred
Preferred…
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