Director, Market Intelligence & Commercial Analytics

Location:

Exton, PA, US, 19341

Department:
Marketing

Description:

This is a hybrid position requiring the team member to be onsite for 3 days per week.

This position offers relocation assistance.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

The Director, Market Intelligence & Commercial Analytics leads West’s function in this area, assimilating and synthesizing internal enterprise data sources along with external market, customer, and commercial intelligence to generate actionable insights on market trends, market dynamics, competitive position, and market assessment, including market sizing and segmentation. The role supports strategic planning, forecasting, portfolio and pricing decisions, and investment prioritization across the enterprise, with a primary focus on West’s Proprietary Operating Units, specifically Elastomers and Primary Containment, and in close partnership with the Product, Marketing, Commercial, Finance, and Strategy functions.

The successful candidate brings a strong understanding of the pharmaceutical market and value chain, and translates complex analyses into clear, concise, and executive‑ready recommendations and business narratives.

• Lead the development and continuous improvement of West’s market intelligence and commercial analytics capabilities, including models, dashboards, and reporting tools that support strategic and commercial decision‑making.
• Assimilate and synthesize internal enterprise data sources and external market, customer, competitive, and broader pharmaceutical market intelligence to assess market trends, market dynamics, market sizing and segmentation, demand signals, competitive activity, and business risk.
• Support business strategic planning, monthly business reviews, forecasting, and executive decision‑making by delivering clear, data‑driven insights and recommendations based on market surveillance.
• Lead and develop a high‑performing team:
  • through effective delegation, coaching, prioritization, and empowerment, ensuring strong execution and sustainable bench strength.
  • building capability in analytics, insight generation, executive communication, and consultative partnership, including the development of relevant tools.
• Partner closely with Strategic Marketing, Product Management, Pricing, Commercial, Finance, Planning, and other cross‑functional leaders to inform portfolio strategy, new product development, go‑to‑market decisions, pricing, and investment prioritization.
• Translate complex analytics, market signals, and business implications into clear, audience‑appropriate narratives that inform executive decision‑making and commercial action.
• Apply deep understanding of pharmaceutical and/or biopharmaceutical market dynamics to shape market…