PT : Customer Service Representative

PT Friday-Sunday:
Customer Service Representative

Join to apply for the PT Friday-Sunday:
Customer Service Representative role at National Fitness Partners.

Part-time:
Starting at $12 per hour. Currently seeking a part-time team member who can assist on Fridays 8am-12pm, Saturdays 10am-4pm, and Sundays 1pm-7pm. Team member will need to be available for all three shifts listed. Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• Accountable – Self-starters who pursue excellence.
• Driven – Problem solvers who deliver results.
• Passionate – Positive energy with a real desire to help others.
• Ambitious – Always learning and growing toward success.

• Growth opportunities – over 90% of our management team started as an entry level team member!
• Competitive pay with scheduled hourly increases at 180 days, 1 year, and every 6 months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership including one free Black Card Membership for a direct family member.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized, and safe club environment.