Product Data Coordinator; OEM

Description

At STER Seating we believe every seat is an opportunity to improve the passenger experience. That’s why we are dedicated to producing seating solutions that make public transportation safer, more comfortable, and more efficient. Our team is dedicated to pushing boundaries, improving passenger comfort, and enhancing transit safety worldwide. With decades of expertise and a true commitment to excellence, we bring together skilled engineers, passionate designers, and dedicated support staff who all share a vision for the future of public transportation.

A Product Data Coordinator for Engineering provides ongoing, foundational support to the engineering team members by performing data lookups, data entry, and other administrative tasks to support customer orders. This individual must be highly organized, be able to manage multiple requests with tight timelines, and have excellent communication skills. This person will be directly supporting several engineers throughout the product development cycle.

As the Product Data Coordinator
, you will:

• Review customer specifications with Engineering
• Utilize Excel in various capacities
• Provide verbal and written updates to Sales, Engineering and customers in a timely and professional manner
• Interact with customers and team members to understand the requests and new project(s)
• Learn to understand drawings, designs, and assembly of products
• Set up parts and enter data into ERP system/Syteline
• Write technical product manuals for our customers
• Generally support Engineering needs through workflow system (JIRA)
• Support Aftermarket procurement requests
• Gain basic familiarity with Solid Works and Solid Edge
• Potential for 10-15% travel

You are a great fit if this describes you:

• Proficient in Microsoft applications PowerPoint, Word, Excel and an understanding of MRP or ERP systems. Syteline experience a plus
• Have strong organizational skills
• Be able to read blueprints and engineering drawings
• Excellent written communications skills, including the use of proper spelling, punctuation, and grammar to produce error-free copy, particularly composing letters, reports and documents used for decision-making
• Outstanding verbal communications including tact and diplomacy, used during customer service, conflict management, development of relationships with internal and external contact
• Able to perform in a fast-paced, team environment, under pressure with time constraints while responding and adapting to change favorably and quickly
• Safety is at the forefront of your mind, following and promoting safety policies
• You bring a positive attitude and the ability to work cohesively in a team environment
• Adhere to Ster Seating’s Attendance Accountability policy and do not burden coworkers and supervisors, unfairly with unnecessary and unplanned absences, lateness
• Understand that you are part of a growing company. You have no concerns with extended hours, as needed, to support that growth