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Manager, Labor & Employee Relation

Job in Exton, Chester County, Pennsylvania, 19341, USA
Listing for: West Pharmaceutical Services, Inc
Part Time position
Listed on 2026-01-06
Job specializations:
  • HR/Recruitment
    Talent Manager, HR Manager
  • Management
    Talent Manager, HR Manager
Job Description & How to Apply Below

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Title:

Manager, Labor & Employee Relation

Requisition

Location:

Exton, PA, US

Department:
Human Resources

Description:

This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life‑saving and life‑enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun.

A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

In this role, you will offer employee and labor relations counseling services to HR business partners and the business supervisory and management level and offer pragmatic advice on employee relations matters that enables stakeholders to resolve employee issues. This role will focus on managing the policy review and update process for HR globally and perform audits to ensure compliance with laws, company policies and culture.

You will identify areas for improvement and provide expert advice to management on employee conduct and HR policies to reduce legal risks and foster a positive work environment. You will serve as the employee relation subject matter expert in implementing a long‑term strategy for elevating the employee relation function and capabilities across the organization with your employee relation director.

Essential Duties and Responsibilities
  • Manages the Policy review and update process for HR regional and global site level policies
    • Oversees the periodic review of global site and regional policies
  • Auditing and Compliance
    • Develop and implement global site HR Policy and Culture Compliance Program
    • Manage global HR Policy and Culture Compliance Program
    • Collaborate with global HR teams to conduct regular audits of employee relations cases and documentation to ensure adherence to established procedures and legal requirements
    • Stay up‑to‑date on federal, state, and local employment laws and best practices.
    • Conduct thorough in person and remote investigations into employee concerns, some involving complex, high risk investigations including but not limited to allegations of harassment, workplace violence, discrimination, retaliation, employee misconduct and provide recommended actions based on findings.
  • Consultation and Guidance
    • Provide expert advice and consultation to HR, managers, and leaders on employee relations matters and appropriate disciplinary actions.
    • Partner with Legal and Compliance departments to ensure consistent and appropriate handling of cases.
  • Process Improvement
    • Proactively identify opportunities to improve Employee Relations processes, policies, and tools.
    • Develop and facilitate training for employees and managers on employee relations topics and conflict resolution.
Education
  • Bachelor's Degree in relevant business, legal or human resources discipline or equivalent experience required
  • Master's Degree MBA preferred
Work Experience
  • Minimum 8 years HR experience in Human Resources with at least 4 years in Employee & Labor Relations
  • Experience in managing complex projects
  • Experience working for international, cross‑functional company preferred
Preferred Knowledge,

Skills and Abilities
  • Leadership
  • Negotiation
  • Strong understanding and experience with labor law, collective agreements, unions and works councils
  • Ability to maintain confidentiality with sensitive issues
  • Excellent verbal and…
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