Claims Specialist, Environmental Pollution

Claims Specialist – Environmental

Exton, PA;
Philadelphia, PA; NYC, NY;
Morristown, NJ; and Hartford, CT, USA

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better? You focus on pursuing excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration, customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As a Claims Specialist - Environmental, you will play a critical role in handling and resolving AXA XL's claims for the Environmental Pollution team. You will be responsible for analyzing unique coverage issues, proactively collecting and organizing information, ensuring reserve adequacy, mitigating risk exposure, managing litigation, and developing effective resolution strategies. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution, interacting and collaborating frequently with the Underwriting team.

Together, you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

• Handling pollution claims across multiple jurisdictions, analyzing the applicability of coverage to the facts of each claim and setting the case strategy for these claims in partnership with Claims management.
• Partnering with internal and external counsel to set and pursue effective, cost-efficient litigation strategies for litigated claims.
• Coordinating and managing communication with internal and external stakeholders (e.g., Underwriting, brokers, reinsurers, external vendors, etc.) to ensure the highest level of customer service. Participation in new account and renewal meetings may be required.
• Consulting with Claims management on Large Losses and ensuring all steps are taken to achieve the best outcome.
• Documenting as necessary claim activity in our claim system in accordance with our Global Claim Handling Principles, which includes the establishment and maintenance of appropriate reserves.
• Producing internal reporting and ensuring that reserves are set according to best practice guidelines. Identifying, monitoring and reporting on emerging liability and coverage trends, leading to data‑driven success.

You will report to the Claims Manager– Environmental Pollution, Americas Region.

We’re looking for someone who has these abilities and skills:

• Education:
  
  Bachelor's degree required;
  Juris Doctor (JD) preferred
• Claims Technical Expertise:
  General experience including analyzing coverage and writing coverage position letters. Some experience in the handling and management of complex Pollution Sites, Contractor’s Professional and Pollution Liability, or Construction‑related claims preferred.
• Effective communication:
  Excellent verbal and written communication, presentation and negotiation skills. Able to communicate and negotiate effectively with internal and external stakeholders at various levels of sophistication.
• Collaborative approach:
  Develop productive working relationships with insureds, brokers, claim handlers, Underwriters and legal counsel. Seek input from others as needed to achieve the best result possible. Capable of working and collaborating in a hybrid work environment.
• Ethics:
  Handle responsibilities with integrity and the highest standards of professionalism.
• Passion for results:
  Approach tasks proactively and anticipate needs. Think quickly and prioritize multiple work streams without sacrificing quality. Act with a sense of urgency.
• Intellectual curiosity:
  Willing to ask questions and explore new ideas. Eager to learn and focused on continuously improving technical skills.

• Possession of state adjuster licenses is preferred. Insurance designation(s) (CPCU, AIC, ARM, SCLA) preferred.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid‑sized companies,…