CareerLink Site Administrator

The Career Link Administrator is responsible for directing and coordinating all functions and operations of the Career Link site in alignment with the State Workforce Development Board’s strategic plan, the Chester County Workforce Development Board’s strategic plan and the Career Link Site Plan.

• Organize and direct Career Link operations and activities to ensure that customers have access to all workforce development services and programming.
• Implement and maintain a service delivery system that meets the needs of job seekers and business customers and includes all state requirements. Develops and implements procedures that facilitate efficient customer flow through various levels of training services.
• Responsible for ensuring that PA Career Link (PACL) services are seamlessly integrated with United Way Financial Stability Center (UWFSC) to ensure that customers receive financial stability based services and programming.
• Develop, and maintain a monthly schedule of job seeker services which includes a monthly calendar of events detailing workshops and recruitment events. Ensure that the appropriate room event/room scheduling for all programming within the facility.
• Collaborate with the business community to ensure that PACL services are meeting the needs of business customers by developing and overseeing a cross-partner business services team comprised of staff from multiple partner organizations to conduct employer outreach and to reduce and eliminate duplication of services.
• Establish and enforce Pennsylvania Career Link policies and procedures that define operations such as hours of operation, data confidentiality, service delivery, proper equipment use, health and safety, office closings, and emergencies.
• Oversee the fiscal management of the PACL in conjunction with the Operator Consortium and local fiscal agent. This includes the development of an annual budget, gathering partner support/approval of the budget and budget reporting. Recommend budget changes based on analysis of expenditures, data trends, and service projections and explore other sources of funding for additional revenue to reduce partner costs and/or expand Pennsylvania Career Link services.
• Coordinate and facilitate bi-monthly PA Career Link Leadership Meetings involving Title I, EARN, and BWPO partners to ensure effective communication, alignment of goals, and seamless coordination of Career Link services.
• Coordinate and oversee PA Career Link marketing initiatives, including website updates, social media content, and the development of promotional materials such as flyers to highlight programs and services.
• Collaborate and communicate regularly with the PA Career Link One-Stop Operator Consortium and the Deputy Director to ensure seamless coordination and access to services.
• Develop and maintain effective relationships with elected officials, business partners, economic developers, educators and other community leaders for the purpose of recruiting and retaining community partners that enhance PA Career Link services.
• Represent PACL on various Boards and Committees
• Coordinate presentations on the PACL program and services. Addresses media or public requests for labor market or workforce related information in cooperation with the local Workforce Development Board, the Labor and Industry Press Office and the Center for Workforce Information and Analysis.
• Coordinate bi-monthly PACL Operator Consortium meetings and PACL Partner Meetings. This includes the development of meeting agendas, recording meeting minutes and following up on resulting action items.
• Coordinate and supervise the activities of the Career Link staff. Create a high performance work environment and ensure that staff are acclimated and trained in the understanding of the full range/menu of services available.
• Maintains a thorough knowledge of the terms of the building lease in order to ensure compliance and act as liaison to the landlord. Ensure EO/ADA compliance.
• In addition to maintaining the inventory, assess and ensure the adequate supply of equipment tools, materials, supplies and assistive techologies.
• Perform other duties, tasks and special…