Account Manager

Account Manager – Healthcare

Full time

Remote (Travel included – 40%)

Genzeon is seeking a highly experienced and relationship-driven Account Manager to lead strategic engagements with healthcare payer and provider organizations. The ideal candidate will bring 10+ years of experience in healthcare and technology sales, with a deep focus on client engagement, long-term relationship management, and account growth. This role is pivotal to driving revenue expansion, delivering tailored technology solutions, and fostering trusted partnerships with clients by deeply understanding their evolving needs and aligning solutions that fuel digital transformation.

• Serve as the primary relationship owner and trusted advisor for a portfolio of healthcare payer and provider accounts.
• Lead with a client-first mindset, developing strong, enduring partnerships with key stakeholders and executive sponsors.
• Drive account farming efforts by identifying new opportunities for growth, aligning with client roadmaps, and expanding the Genzeon footprint across business units.
• Conduct regular strategic business reviews focused on performance, innovation, and long-term alignment.
• Actively listen to client needs and challenges, providing proactive, consultative recommendations built around hyperscaler and platform-based solutions.
• Collaborate with internal teams—including delivery, solutioning, and partner management—to ensure excellence in service delivery and client satisfaction.
• Maintain a strong cadence of engagement with client teams across various levels—operational to C‑suite—to continuously strengthen relationships.
• Track and report on account health metrics, revenue growth, and customer satisfaction, ensuring that all engagements are aligned with business goals.
• Represent Genzeon at healthcare conferences, client events, and networking forums to reinforce relationships and identify new engagement opportunities.

• 10+ years of technology-related sales or business development experience.
• 10+ years of sales management experience in the healthcare industry, particularly with payer and provider organizations.
• Demonstrated success in building, growing, and sustaining client relationships in large, complex healthcare environments.
• Experience with enterprise technology vendors and digital transformation initiatives.

• Strong record of success in client engagement, relationship farming, and long-term account expansion.
• Deep understanding of healthcare business models and the technology needs of payer and provider ecosystems.
• Strategic thinker with the ability to map technology solutions to client business goals and challenges.
• Exceptional interpersonal, communication, and executive presence skills.

• Willingness to travel up to 40% of the time for client meetings, industry events, and on‑site solution demonstrations.

Director

Full-time

Information Technology, Business Development, and Consulting

IT Services and IT Consulting, Business Consulting and Services, and Hospitals and Health Care