Software Engineer, Documentation Platform

** Software Engineer, Documentation Platform
**** Location**:
Exton, PA or Philadelphia (Hybrid, 3 times a week, in-office)
*
* Position Summary:

** Bentley's documentation platform, , helps engineers and infrastructure professionals around the world learn, discover, and get value from Bentley software. We're building a modern platform that combines web technologies, automation, search, and AI-assisted experiences to help users find answers faster and be more productive.

We're looking for a Software Engineer to help own and evolve this platform. This hands-on role is ideal for a versatile engineer who enjoys working across web development, platform engineering, automation and Dev Ops. You'll build and maintain customer-facing experiences, integrate cloud-hosted services and APIs, automate delivery pipelines and partner with teams across Bentley to improve how technical content is created, published and consumed.
** Why Join Us?
*** Own and influence a highly visible customer-facing platform used around the globe.
* Work across the full technology stack, from frontend experiences to cloud services and Dev Ops automation.
* Help shape modern search and AI-powered documentation experiences.
* Partner with engineering teams across Bentley and influence platform standards at scale.
* Solve challenging technical problems that directly improve customer success.
** Responsibilities:
*** Help drive the technical roadmap for Bentley's documentation platform.
* Build, maintain, and enhance a production web platform using JavaScript/Type Script, HTML, CSS, and Python.
* Develop frontend integrations and interactive user experiences.
* Integrate cloud-hosted services and REST APIs supporting search, discovery, and AI-powered experiences.
* Debug issues that span frontend applications, APIs, backend services, and infrastructure.
* Own and improve Azure Dev Ops pipelines used to build, validate, and publish documentation.
* Create and maintain automation using Python, Power Shell, and related tooling.
* Improve platform performance, reliability, observability, and release processes.
* Partner with product and platform teams to integrate documentation into build and release workflows.
* Provide tooling, guidance, and technical expertise to help teams publish documentation consistently and efficiently.
* Collaborate with documentation leadership, Release Services, and infrastructure teams to evolve the platform and its capabilities.
*
* Qualifications:

*** Bachelor’s degree or equivalent experience in Computer Science or a related field.
* 2+ years of hands-on experience in software development.
* Experience with JavaScript/Type Script, HTML, and CSS in production web applications.
* Experience with backend development or automation using Python.
* Comfortable working across frontend, backend, and automation codebases.
* Experience with CI/CD pipelines, preferably Azure Dev Ops.
* Strong scripting and automation skills (Power Shell experience preferred).
* Practical understanding of build, deploy, and release workflows.
* Experience integrating REST APIs into web applications.
* Familiarity with cloud-hosted services and APIs; AWS experience is a plus.
* Ability to troubleshoot issues that span applications, APIs, infrastructure, and deployment pipelines.
* Experience with Git or other distributed version control systems.
* This role does not require travel.
* Requires sitting or standing at will while performing work on a computer (or any other
* physical requirements*).
** What will make you stand out:
*** Experience owning or maintaining a public‐facing website or platform.
* Experience extending or maintaining open source or internal development tooling.
* Familiarity with content publishing systems or static‐site generation.
* Exposure…