Software Engineer, Documentation Platform

Location
:
Exton, PA or Philadelphia (Hybrid, 3 times a week, in-office)

Position Summary

Bentley's documentation platform, , helps engineers and infrastructure professionals around the world learn, discover, and get value from Bentley software. We're building a modern platform that combines web technologies, automation, search, and AI-assisted experiences to help users find answers faster and be more productive.

We're looking for a Software Engineer to help own and evolve this platform. This hands-on role is ideal for a versatile engineer who enjoys working across web development, platform engineering, automation and Dev Ops. You'll build and maintain customer-facing experiences, integrate cloud-hosted services and APIs, automate delivery pipelines and partner with teams across Bentley to improve how technical content is created, published and consumed.

• Own and influence a highly visible customer-facing platform used around the globe.
• Work across the full technology stack, from frontend experiences to cloud services and Dev Ops automation.
• Help shape modern search and AI-powered documentation experiences.
• Partner with engineering teams across Bentley and influence platform standards at scale.
• Solve challenging technical problems that directly improve customer success.

• Help drive the technical roadmap for Bentley's documentation platform.
• Build, maintain, and enhance a production web platform using JavaScript/Type Script, HTML, CSS, and Python.
• Develop frontend integrations and interactive user experiences.
• Integrate cloud-hosted services and REST APIs supporting search, discovery, and AI-powered experiences.
• Debug issues that span frontend applications, APIs, backend services, and infrastructure.
• Own and improve Azure Dev Ops pipelines used to build, validate, and publish documentation.
• Create and maintain automation using Python, Power Shell, and related tooling.
• Improve platform performance, reliability, observability, and release processes.
• Partner with product and platform teams to integrate documentation into build and release workflows.
• Provide tooling, guidance, and technical expertise to help teams publish documentation consistently and efficiently.
• Collaborate with documentation leadership, Release Services, and infrastructure teams to evolve the platform and its capabilities.

• Bachelor's degree or equivalent experience in Computer Science or a related field.
• 2+ years of hands-on experience in software development.

• Experience with JavaScript/Type Script, HTML, and CSS in production web applications.
• Experience with backend development or automation using Python.
• Comfortable working across frontend, backend, and automation codebases.
• Experience with CI/CD pipelines, preferably Azure Dev Ops.
• Strong scripting and automation skills (Power Shell experience preferred).Practical understanding of build, deploy, and release workflows.
• Experience integrating REST APIs into web applications.
• Familiarity with cloud-hosted services and APIs; AWS experience is a plus.
• Ability to troubleshoot issues that span applications, APIs, infrastructure, and deployment pipelines.
• Experience with Git or other distributed version control systems.
• This role does not require travel.
• Requires sitting or standing at will while performing work on a computer (or any other physical requirements).

• Experience owning or maintaining a public-facing website or platform.

• Experience extending or maintaining open source or internal development tooling.
• Familiarity with content publishing systems or static-site generation.

• Exposure to search, chat, or AI-assisted user experiences.

• Step into a collaborative work environment where…