PT Customer Service Representative

Job Overview

We are currently seeking a part-time employee to work Monday‑Thursday 12 pm‑5 pm and Friday 10 am‑4 pm.
Part‑Time:
Starting at $12 per hour.
Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness—we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self‑starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

• Growth opportunities: over 90% of our management team started as an entry level team member!
• Competitive pay and schedule. Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

• Seniority Level: Entry level
• Employment Type:
  
  Part‑time
• Job Function:
  Other
• Industry: Wellness and Fitness Services