Fitness Member Services Associate
Listed on 2026-01-12
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Business
Office Administrator/ Coordinator
Alliance Health System (AHS) is a leading management and consulting organization specializing in the medical industry. Based in New Jersey, AHS serves a variety of healthcare professionals, including orthopedic surgeons, pain management specialists, chiropractors, and fitness centers, with clients ranging from Englewood to Toms River. Our services include practice management, business development, staffing solutions, marketing, and billing services, tailored to the needs of our clients.
AHS also operates a specialized marketing brand, Alliance Orthopedics, to enhance visibility and success for our diverse portfolio of clients.
Alliance Performance, our members-only gym located in Fair Lawn, is seeking a dynamic and personable Member Services Associate to warmly welcome and assist current and prospective members. The ideal candidate will be friendly, approachable, and committed to enhancing the overall experience for everyone who walks through our doors, while also inspiring individuals to join our community.
Responsibilities- Member Assistance – Provide top‑notch customer service to clients, greeting them upon arrival, answering inquiries, and providing general assistance.
- Check‑Ins – Manage client check‑ins for scheduled sessions and walk‑ins, ensuring accurate tracking of attendance.
- Administrative Support – Assist with member management systems, including client registration, cancellations, and account updates.
- Facility Upkeep – Keep the front desk area tidy and welcoming, maintaining the overall cleanliness and organization of the space.
- Sales Support – Assist with membership sales, promotions, and events, helping clients sign up or upgrade their memberships (required).
- Communication – Keep clients informed of scheduling changes, promotions, or upcoming events through calls, texts, and emails.
- Medical
- Vision
- 401(k) with 4% matching
- Life Insurance
- Long term and Short term disability
- FSA and Dependent Care FSA
- Tickets at Work
Apply today by sending your resume to amanda.iriz
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